Terms & Conditions
Welcome to Y2 Delights! These Terms and Conditions govern your use of our website www.y2delights.com and the purchase of our products. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our website.
1. General Information
Y2 Delights is a business that provides cupcakes and cakes for health-conscious customers. Our website offers information about our products and an online platform for purchasing them. For any inquiries, you can contact us at:
Email: y2delights @gmail.com
2. Eligibility
By using our website, you affirm that you are at least 18 years of age or have the consent of a legal guardian to make purchases and enter into agreements.
3. Use of the Website
You agree to use our website in a lawful manner and refrain from:
– Violating any applicable laws or regulations.
– Using the website to transmit harmful, misleading, or offensive content.
– Attempting to gain unauthorized access to any part of the website or its systems.
We reserve the right to terminate your access to the website if you breach these terms.
4. Product Information and Availability
– Products: All cakes and cupcakes are designed with health-conscious customers in mind. However, customers are responsible for verifying ingredient suitability for their dietary needs.
– Allergens: Our products may contain or come into contact with common allergens like nuts, gluten, eggs, or dairy. If you have allergies, please consult with us before placing an order.
– Availability: Product availability may vary, and we reserve the right to limit quantities or discontinue products at any time without notice.
5. Pricing and Payment
– All prices are listed in sterling pounds and are subject to change without prior notice.
– Online Payment methods include credit/debit cards, PayPal.
– Payments must be completed before an order is processed.
6. Order and Delivery
– Order Confirmation: Once you place an order, you will receive a confirmation email. This email does not guarantee acceptance of your order, as it is subject to availability.
– Delivery: Delivery times and fees depend on your location and selected delivery method. Delays due to unforeseen circumstances are not the responsibility of Y2 Delights.
– Pickup Options: If applicable, pickup instructions will be provided at checkout.
7. Refund and Cancellation Policy
– Refunds: Refunds are available for orders that are incorrect, damaged, or incomplete. Requests for refunds must be made within 48 hours of receiving your order.
– Cancellations: Orders can be cancelled within 24 hours of placement for a full refund. Beyond this window, cancellations may not be eligible for a refund.
– Contact for Refunds: Email us at [email protected] for all refund and cancellation inquiries.
8. Intellectual Property
All content on www.y2delights.com, including but not limited to text, images, logos, and graphics, is the property of Y2 Delights and is protected under intellectual property laws. You may not reproduce, distribute, or modify any content without written permission from Y2 Delights.
9. Third-Party Links
Our website may contain links to third-party websites. Y2 Delights is not responsible for the content, privacy policies, or practices of these external sites.
10. Limitation of Liability
Y2 Delights shall not be held responsible for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. This includes, but is not limited to, loss of profits, data, usage, goodwill, or other intangible losses, whether caused by:
– Your access to or inability to access the website or services.
– The actions or content of any third party related to the service.
– Content obtained through the service.
– Unauthorized access to, use of, or alteration of your transmissions or content.
This limitation applies regardless of the legal theory invoked (e.g., warranty, contract, tort, including negligence), even if Y2 Delights was advised of the potential for such damages, and even if any remedy provided is deemed to have failed in its essential purpose. Our maximum liability is strictly limited to the amount you paid for the product in question.
11. Indemnification
You agree to indemnify and hold harmless Y2 Delights, its owners, employees, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of your use and access of the website and our products.
12.Disclaimer
Your use of the website and products is at your sole risk. www.y2delights.com is provided on an “AS IS” and “AS AVAILABLE” basis. www.y2delights.com is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
13. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the UK. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in the UK.
14. Updates to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The updated terms will be posted on this page with the effective date. Continued use of the website after changes signifies your acceptance of the new terms.
15. Contact Us
If you have any questions or concerns about these Terms and Conditions, feel free to contact us:
Email: [email protected]
Thank you for choosing Y2 Delights!
Effective Date: 11th November 2024